Shipping policy

All orders are processed within 5 business days & shipped via Australia Post standard service at a flat rate charge of $14.95.

Free shipping on all orders over $150 (excludes wholesale orders). 

Delivery times may vary, typically taking 3-7 business days in metro areas and requiring additional time for regional locations. For more precise delivery estimates in regional areas, we recommend reaching out to Australia Post or utilising their app.

House of Hettie will not be held responsible for incorrect address input on the users end. Please ensure you check all your details before moving forward with your order.

Orders

Once your order has been dispatched, you will receive an email with your tracking details. 

Australia Post is a trusted service. House of Hettie will not refund or replace orders that have been scanned as delivered.